User Agreement

1. Acceptance of Terms

By accessing or using the HY Solutions website ("Website") or submitting any contact or enquiry form, you ("User", "you") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

If you do not agree to these Terms, please do not use our Website. These Terms apply to all visitors, users and others who access the Website.

2. Services Description

HY Solutions provides digital marketing services including, but not limited to:

• Social media account management (Instagram, Facebook, YouTube, Twitter/X, Telegram, etc.)
• Paid advertising campaign management (Meta Ads, Google Ads, YouTube Ads)
• Content creation (Reels, posts, stories, thumbnails, graphics)
• YouTube channel growth and video SEO
• Influencer outreach and collaboration management
• Analytics reporting and strategy consulting
• Newsletter and email marketing

Service terms, deliverables and pricing for actual engagements are set out in separate service agreements between HY Solutions and each client.

3. Your Use of the Website

You agree to use our Website only for lawful purposes and in accordance with these Terms. You agree that you will not:

• Use the Website in any way that violates applicable local, national or international law or regulation.
• Submit false, misleading or fraudulent information through any form on this Website.
• Attempt to gain unauthorised access to our servers, database or backend systems.
• Use automated tools, bots or scrapers to access the Website without our written consent.
• Transmit any unsolicited or unauthorised advertising or promotional material ("spam").

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, and software, is the property of HY Solutions and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from this Website without our prior written permission.

5. User Content & Submissions

When you submit information to us via forms (contact form, newsletter sign-up, etc.), you grant HY Solutions a non-exclusive, royalty-free licence to use that information solely to respond to your enquiry or provide the requested service.

You confirm that any information you submit is accurate and that you have the right to share it. You retain ownership of any original content you submit.

6. Prohibited Conduct

The following conduct is strictly prohibited:

• Submitting content that is defamatory, obscene, hateful, or violates any third-party rights.
• Impersonating any person or entity.
• Attempting to interfere with the proper working of the Website (DDoS, SQL injection, XSS, etc.).
• Harvesting or collecting email addresses or other contact information from the Website.
• Using our contact form to send spam or unsolicited commercial communications.

Violation of these prohibitions may result in termination of access and, where applicable, legal action.

7. Disclaimers

The Website and its content are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. Results from our digital marketing services vary and depend on many factors outside our control, including platform algorithms and market conditions.

8. Limitation of Liability

To the fullest extent permitted by applicable law, HY Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data or goodwill, arising from your use of or inability to use the Website or our services, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising from these Terms or your use of the Website shall not exceed INR 5,000 (or the equivalent in your local currency).

9. Indemnification

You agree to indemnify, defend and hold harmless HY Solutions and its officers, directors, employees and agents from any claims, damages, losses, liabilities, costs or expenses (including legal fees) arising from your use of the Website, your violation of these Terms, or your violation of any third-party rights.

10. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media platforms). These links are provided for convenience only. HY Solutions does not endorse, control or take responsibility for the content, privacy policies or practices of any third-party websites. We recommend you read the privacy policies of any third-party sites you visit.

11. Termination

We reserve the right to terminate or suspend access to our Website immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will update the "Last updated" date at the top of this page. Continued use of the Website after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

14. Contact

Questions about these Terms? Contact us:

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